BACK TO TOP
What is the energy density of the SoloPack and SharePack?
The SoloPack's energy density is 175 Wh/Kg, containing as much power as 64 AA NiCd batteries and offering 4.25 times the energy density. The SharePack's energy density is 135 Wh/Kg, containing as much power as 100 AA NiCd batteries and offering 2.75 times the energy density.
I have lost my instruction manual. Can I access instructions online?
The instruction manual for the SoloPack and SharePack can be accessed by scanning the code on the back of the battery using your smartphone device.
How long will my battery last?
SharePack is rated for 152Wh and SoloPack for 96Wh. The amount of runtime depends largely on what and how equipment will be used. When fully charged, if powering equipment that draws one watt continuously, you can expect to get 150 hours (6.6 days) of runtime from SharePack, and 100 hour (4.4 days) with SoloPack. Most handheld radios will require 2-3 watts when not transmitting. This means you can expect approximately 2-3 days of runtime (this is reduced when transmitting). Larger radios will require much more power (10-20W) which reduces runtime to a couple of hours. The best indication of runtime is displayed on the SoloPack's state-of-charge display or the SharePack's main screen and this will be your best indication of the duration of battery life.
What is the operating temperature range of Nerv Centr products?
The SoloPack and SharePack are designed to operate in temperatures of -32°C to +55°C.
How will I know if my battery is dead?
A 'Servicing Required' error message will appear, indicating that the SharePack should be returned to the manufacturer for servicing.
What happens if the USB cable is disconnected while updating the SharePack's firmware?
It is crucial that the user responsible for updating the device ensures that it is properly connected to the PC and that once updating commences, the cable does not become disconnected. Disconnecting a cable during an update may render the SharePack unusable, requiring the battery to be returned to Revision for servicing.
How many SharePacks can I update at once?
There is no limit to the number of SharePacks that can be updated at the same time—as many as you have USB ports to support. The software will recognize these connected devices and update them one after the other.
How often should I recharge my SoloPack and SharePack?
The batteries should be recharged after each use to prolong life. Unlike the internal chemistry of other battery types, lithium-ion batteries will never 'crystallize' or develop a 'memory'. They can be recharged at any state-of-charge and will only show signs of lost capacity after several thousand cycles.
WHAT IS DATA LOGGING AND HOW DO I USE IT?
Data logging is the ability of the Squad Power Manager (SPM-622) to periodically record the amount of power being used by each attached device, as well as the distribution of power used throughout a mission. This can be useful in determining how much power is required during a mission for the logistics of future missions. To access, display, and manipulate the stored data, you must upload the data log from the power manager to a USB-connected PC; this is accomplished by using the software provided—the software CD included with the SPM kit provides further instructions for using the data log feature of the SPM-622. You will also need a USB to SPM cable.
MY NERV CENTR PRODUCT ISN’T WORKING. WHAT SHOULD I DO?
Please contact Customer Care at email@example.com or 1-800-383-6049. If possible, please have the Nerv Centr product with you when you contact us, so we can help determine what the problem is.
MY SQUAD POWER MAANGER (SPM-622) ISN’T POWERING UP. WHAT SHOULD I DO?
The Squad Power Manager (SPM-622) requires an external power source, such as a battery, AC power supply, solar or wind power source, or fuel cell power. If an external power source is present, ensure that the source is working properly—that is, check that the battery isn’t completely drained, that the AC power supply is plugged in and functional, that there is adequate sun on the solar panel (no power available at night), that the wind turbine is spinning, or that the fuel cell is providing power.
If you have verified that a power source is functional and connected to the Squad Power Manager (SPM-622), and the power manager does not turn on, you may need to return the power manager to Revision for repair. Please visit our Warranty & Warnings page for more information on our Nerv Centr warranty.
I JUST RECEIVED A SQUAD POWER MANAGER (SPM-622), BUT I DID NOT RECEIVE ANY TRAINING ON HOW TO USE THIS DEVICE. WHERE SHOULD I BEGIN?
The Squad Power Manager (SPM-622) was designed to be an intuitive power management device. You can’t break it by plugging something into the wrong port. Still, each Squad Power Manager comes with a Quick Start Guide, provided with the kit, that provides ample information for setting up and using your device. For more detailed information, a larger user manual should be available to you through your command.
Here’s a quick and simple primer, plus some useful tips:
- Ports 3 and 4 are used for gathering power from external sources—like an AC power supply, solar, wind, or a fuel cell.
- Any other device—like a radio, battery, battery charger, USB charger, or cigarette plug—can be put on any port.
- It’s helpful to start by putting these other devices on ports 1, 2, 5, or 6 first, but this is not required.
- If you happen to plug a power source or device into an inappropriate port, the Squad Power Manager (SPM-622) will tell you were to move it—again you won’t hurt anything by trying.
If you still need additional support, or additional training, please contact your Revision sales representative or our Customer Care team at firstname.lastname@example.org.
WHY IS THE ADAPTIVE BATTERY CHARGER FASTER THAN OTHER CHARGERS?
Most older military chargers only have one or two actual charge circuits, with a switch that moves these from bay to bay, meaning that they are really only capable of charging one or two batteries at a time. The Adaptive Battery Charger has eight battery chargers, so it can usually charge all your batteries at the same time.
WHY SHOULD I CARE ABOUT THE ADAPTIVE BATTERY CHARGER’S EFFICIENCY?
When using a battery charger in a forward position, the power going into the charger is usually coming from a generator. The most common chargers in use today operate at about 50% efficiency—which means that for every gallon of fuel you use to put electricity into your batteries, another gallon is wasted making heat. The Adaptive Battery Charger runs at 90% efficiency, so much less fuel is used making waste heat. Less fuel means fewer convoys, which means fewer casualties.
How do I update the SharePack's firmware?
The SharePack supports in-field software updates through a connection to a PC via USB. A host interface application designed and developed to be an intuitive and self-explanatory product is used to execute the SharePack field firmware updates. For instructions, please refer to your SharePack user guide.
How do I upgrade the software for my Revision battery or power manager?
To automatically improve system performance and implement new features, Revision routinely releases software updates for SharePack Power Management Systems and SoloPack Batteries, Nerv Centr Squad Power Manager (formerly Protonex’s SPM-622), and Nerv Centr Adaptive Battery Charger (formerly Protonex’s ABC-812). We recommend that you check for software updates about twice a year, to ensure your system is up to date. The latest files are available on the Software Downloads webpage. For additional software update information or assistance, please contact Customer Care at email@example.com or 1-800-383-6049.